Software Support Analyst

Dayton, OH 45459

Employment Type: Direct Hire Industry: Information Technology Compensation: $40,000 - $55,000

An established, mid size client in South Dayton is looking for a Software Support Analyst. This company is a leader in their industry and is growing. This is NOT a coding job but you must have experience in understanding C++ with Visual Studio.

You job duties will be to assist partners and end users with software development and troubleshooting
• Maintain customer contacts list
• Perform Microsoft testing of new driver releases for the client and obtain the Microsoft
Certifications and Signature files needed to incorporate into their API files
• Duplicate and communicate new problems to Engineering
• Assist Sr. Software Support Analyst with testing of new product software and hardware
• Occasional customer site visits for software or systems type problems
• Participate in API developer training – helped develop class materials

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